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Contact information

Important Notice:
Due to the impact of the pandemic, 
IACE TRAVEL is currently open to JR PASS pick-up and drop-off only, with an appointment.

If you wish to pick up or return your JR Pass voucher, please call in advance to make an appointment.


Please note, our phone inquiry reception hours are:
Monday to Friday, 10AM EST - 8PM EST

Contact us

Please contact us if you wish to order JR Pass, or any other products on our website.

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eastern branch

mid-western branch

western branch


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