Contact information

Important Notice:

Due to the impact of the pandemic, IACE TRAVEL is currently open to JR PASS pick-up and drop-off only, with an appointment.

If you wish to pick up or return your JR Pass voucher, please call in advance to make an appointment.


eastern branch

* All  of our Eastern Branches operate from 9AM to 6PM Eastern Time

mid-western branch

* All  of our Mid-Western Branches operate from 9AM to 6PM Central Time

western branch

* All  of our Western Branches operate from 9AM to 6PM Pacific Time.


* Our Hawaii Branch operate from 9AM to 6PM Hawaii Standard Time.

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