Contact information

Important Notice:

Due to the impact of the pandemic, IACE TRAVEL is currently open to JR PASS pick-up and drop-off only, with an appointment.

If you wish to pick up or return your JR Pass voucher, please call in advance to make an appointment.


Contact us

Please contact us if you wish to order JR Pass, or any other products on our website.

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eastern branch

* All  of our Eastern Branches operate from 9AM to 6PM Eastern Time

mid-western branch

* All  of our Mid-Western Branches operate from 9AM to 6PM Central Time

western branch

* All  of our Western Branches operate from 9AM to 6PM Pacific Time.


* Our Hawaii Branch operate from 9AM to 6PM Hawaii Standard Time.